Frequently asked questions
General;
Q. Do you sell your art?
A. Yes we will, we are delighted when our clients like our work enough to buy. Depending on the period of rental we can generally offer excellent deals to purchase.
Q. How long is the rental contract ?
A. 12 months.
Q. Do you provide shorter term rentals?
A. Yes - from 1 day to a few weeks. Please contact us, we will be delighted to help you and provide a quote.
Q. Is there a minimum order?
A. Yes - 2 framed pieces of art
Q. What geographical area do you cover?
A. We are based in SW London. Our service covers the Greater London region and the Home Counties. We are happy to help outside of these areas but we may have to discuss any extra charges applicable.
Delivery and Installation;
Q. Who handles your delivery and Installation?
A. We do – we take care of all delivery and installation ourselves. Nothing is outsourced so you can be sure that the art is hung properly with no mess or hassle.
Q. What are your delivery times?
A. We can generally have you installation complete within two weeks, We are dependant on framers and deliveries to ourselves but we do our best to have your art as soon as possible.
Q. How often are is the art changed?
A. We come to rotate the artwork every three months (although different frequencies are available).
Q. Are there lots of holes left in the wall?
A. No, we use a system that doesn’t require drilling into the walls leaving holes when the art is taken down.
Q. Is the art secure?
A. Yes - they are firmly secured to the wall, so they cannot easily be removed nor knocked over.
Payment and costs;
Q. When are payments due?
A. Quarterly in advance.
Q. Are there additional costs for delivery and installation?
A. Yes, we charge £45.00 per installation and rotation for Greater London, £95.00 for Home Counties.
Q. What if the art or frames are damaged, are we insured?
A. Generally your standard business contents insurance policy will already cover the rented art. If not, then the cheapest method is for our clients to arrange a simple extension to their existing policy (we'll help by providing a certificate of value).
Q. Can I cancel the contract?
A. Yes, we require 3 months notice.
General;
Q. Do you sell your art?
A. Yes we will, we are delighted when our clients like our work enough to buy. Depending on the period of rental we can generally offer excellent deals to purchase.
Q. How long is the rental contract ?
A. 12 months.
Q. Do you provide shorter term rentals?
A. Yes - from 1 day to a few weeks. Please contact us, we will be delighted to help you and provide a quote.
Q. Is there a minimum order?
A. Yes - 2 framed pieces of art
Q. What geographical area do you cover?
A. We are based in SW London. Our service covers the Greater London region and the Home Counties. We are happy to help outside of these areas but we may have to discuss any extra charges applicable.
Delivery and Installation;
Q. Who handles your delivery and Installation?
A. We do – we take care of all delivery and installation ourselves. Nothing is outsourced so you can be sure that the art is hung properly with no mess or hassle.
Q. What are your delivery times?
A. We can generally have you installation complete within two weeks, We are dependant on framers and deliveries to ourselves but we do our best to have your art as soon as possible.
Q. How often are is the art changed?
A. We come to rotate the artwork every three months (although different frequencies are available).
Q. Are there lots of holes left in the wall?
A. No, we use a system that doesn’t require drilling into the walls leaving holes when the art is taken down.
Q. Is the art secure?
A. Yes - they are firmly secured to the wall, so they cannot easily be removed nor knocked over.
Payment and costs;
Q. When are payments due?
A. Quarterly in advance.
Q. Are there additional costs for delivery and installation?
A. Yes, we charge £45.00 per installation and rotation for Greater London, £95.00 for Home Counties.
Q. What if the art or frames are damaged, are we insured?
A. Generally your standard business contents insurance policy will already cover the rented art. If not, then the cheapest method is for our clients to arrange a simple extension to their existing policy (we'll help by providing a certificate of value).
Q. Can I cancel the contract?
A. Yes, we require 3 months notice.
